Hi Marios and Anna,
We just wanted to express our sincere thanks for your brilliant service. From start to finish we could not have received better treatment. The arrival of Marios to provide the quote, the delivery of the personal boxes we requested and the arrival of the packers all took place at the times you quoted. The delivery over here in the U.K. was just as efficient in fact they arrived 30 minutes earlier than quoted. Most amazingly we have not had one breakage, and we were concerned about some family pieces, but your staff took extra, extra care with those and we thank them.
We would have no hesitation in recommending your service to anyone as nowadays, it is unfortunately, all too rare to receive such customer care. We both wish you much future success in all you do as you deserve it as you certainly work hard to put the needs of the customer first.